What is your policy on pricing ?
I quote a job using flat-rate pricing. When I quote the job, it is the complete price for the job listed and the specs the customer requested so the customer knows the exact price of the work before I begin the job. Some companies use a misleading tactic by saying prices are “starting at.” I’m not always the cheapest when you call, but I can assure you we’ve built our reputation on honesty, fair prices, and integrity. Don’t fall for the bait-and-switch tactics used by our competition. Call The Local Locksmith Company.
Do you include the customer in your work while you're on a job?
Absolutely! The customer knows exactly what they want, and we want to make sure that we deliver and exceed their expectations. When I start a job, I treat it like it my very own project. I have a lot of enthusiasm and pride in my work and my customers realize that. I never take shortcuts or leave jobs until the customer is 100% satisfied.
What advice would you give a customer looking to hire a professional locksmith?
A professional locksmith should be able to give a customer a firm price before beginning any work. Also, a professional locksmith should be able to evaluate and recognize any unforeseen problems that could arise. A true professional should have a written warranty for their work and have work orders, invoices, and be properly insured.n The company vehicles should be properly branded. After all, you’re allowing a complete stranger access to your home, and you’re allowing them control of your home’s access points.
Does The Local Locksmith Company damage my car when unlocking it?
No. We utilize covert methods of entry. We never damage anyone’s car. We are insured so you’re covered if something were to happen.
Does The Local Locksmith Company ruin the lock when they pick the lock open?
No. Your lock and key will function the same as always.
Is local locksmith company locally owned and operated?
Yes.
Does The local locksmith company offer 24-hour emergency service?
Yes.
How long does it take to do a complete rekey of my home?
Same day.
I lost my house keys, do I need to replace all of my door locks (door knobs, handles, levers and deadbolt locks)?
No, The Local Locksmith Company will come and rekey your current hardware even if you don’t have keys.
Is the Local Locksmith Company the cheapest locksmith out there?
No, but The Local Locksmith Company will try to beat any competitor’s price.
Can you rekey a Kwikset Smartlock without a key?
Yes. We can rekey your Smartlock even if you lost the key.
Does The Local Locksmith Company offer flat rate pricing?
Yes. Call us for a quote and we will guarantee the price.
Does The Local Locksmith Company use subcontractors?
No.
Does The Local Locksmith Company use quality parts?
Yes. We use MasterLock, Kwikset, Schlage, Yale and Defiant, among other very reputable suppliers.
Customer satisfaction is our main goal. We promise every customer that we will deliver professional service, a great attitude, responsiveness to questions, and always a fair price.
